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 Flash Chart SSL Issue

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Michaelmalmgren2

Posts: 4
Posted: 06/11/2008, 1:28 AM

I'm having trouble getting to the flash charts to work on a IIS server using SSL. I looks like the control renders but is failing at the end with this error: "Problem with loading XML file"

The same page will render fine using http (rather than https) and it renders ok in firefox (no surprice ;-)) with both http and https.

I could not fine any errors in either the event log on the client and on the server.

Any ideas would be greatly appriciated

/Michael

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wkempees


Posts: 1679
Posted: 06/11/2008, 6:18 AM

MB: have you contacted support: http://support.yessoftware.com.

If you report this as a bug (free), we might all benefit from a solution in next version.
It could however also be an IIS issue....

Walter
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mamboBROWN


Posts: 1713
Posted: 08/13/2008, 12:34 PM

Michaelmalmgren2
Was a solution ever found for this?? If so what was it?
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Vasiliy

Posts: 378
Posted: 08/13/2008, 12:44 PM

If it will help someone, I also tried FlashChart.
After some issues end-up with ChartDirector.

http://www.softcreator.com/chartsdemo/

Requires hand-conding, but much more powerful.
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Michaelmalmgren2

Posts: 4
Posted: 08/14/2008, 12:46 AM

mamboBROWN

I'm afraid not. I ended up turning off the SSL requirement in IIS for this particular site and loading these pages as http rather than https which works fine but obviously isn’t a great work around.
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Michael
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mamboBROWN


Posts: 1713
Posted: 08/14/2008, 10:43 AM

Michaelmalmgren2
I contacted support and they gave me the solution to fix the problem in PHP and C#. Here they are below.

PHP Solution:
Quote :
Adding these two lines to your page rendering PHP fixes the problem the problem:

header(“Cache-Control: cache, must-revalidate”);
header(“Pragma: public”);

C# solution:
Quote :
In C# you can add headers via the code like:

Response.AppendHeader("CustomAspNetHeader", "Value");

So in this particular case you can open FlashChart.cs file, find the line:

Page.Response.AppendHeader("CACHE-CONTROL","NO-CACHE");

and add the code like:

Page.Response.AppendHeader("Cache-Control","cache, must-revalidate");
Page.Response.AppendHeader("Pragma","public");

there.


Here is the IE bug info: http://support.microsoft.com/default.aspx?scid=kb;en-us;272359

Could you please add [RESOLVED] to the title. Thanks.
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wkempees


Posts: 1679
Posted: 08/14/2008, 2:22 PM

@Mambo, Good Job!
Can you/I summarize this and post it in Tips and Solutions?

@Michaelmalmgren2,
contrary to [RESOLVED] change it to [TIP] Flash Charts over SSL

Walter




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Michaelmalmgren2

Posts: 4
Posted: 08/15/2008, 12:41 AM

Thanks for you input mamboBROWN it's very much appreciated.
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Michael
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mamboBROWN


Posts: 1713
Posted: 08/15/2008, 5:28 AM

@wkempees
I'll post it in the Tips and Solutions Forum.

@Michaelmalmgren2,
Don't forget to change the title ;-)

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mamboBROWN


Posts: 1713
Posted: 08/15/2008, 5:33 AM

P.S. I forgot to mention that they (Yes Software) might add this fix in the next fix/version of CCS.
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