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 Registration not being retained

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princal

Posts: 18
Posted: 06/19/2016, 1:39 PM

I have installed the latest version of 5.1.89992 onto a machine that was upgraded from Windows 7 to Windows 10 and now everytime I restart my computer the registration info for CodeCharge Studio is lost and I have to activate the software again.

Eventually I expect the registration server is going to block my activating the software for too many registration attempts.

Anybody else run into this issue? I have put in two support requests to Yes Software with no response.
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clickryan


Posts: 31
Posted: 06/20/2016, 1:31 AM

Based on my experience win10 (pro), run and installed ccs5 (as admin) works fine.
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for help or inquiries please visit clickryan.com
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andrea

Posts: 18
Posted: 06/20/2016, 3:48 AM

Same problem. I am in the Administrators group on my PC. YesSoftware suggested me to click on the icon with the right mouse button, select "run as administrator" and activate CCS. The solution was worst than the problem: blank menu voices and UI labels, software unusable. I had to uninstall CCS, clean manually the registry, reinstall it. Now the software is usable, but time to time I must activate it.
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