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 Persits.mailsender suddenly quit working

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Posts: 118
Posted: 11/05/2010, 9:31 AM

I have several programs that send confirmation emails to a user based on their registration.
They have worked flawless until two days ago. Now I get the error:

Persits.MailSender.4 error '800a0004'
Connection timed out.
/smart/Announcements_events.asp, line 47

The hosting company says it must be my program. However I have not changed it nor have I changed all the other programs that stopped working.

Persits suggested that it could be a DNS or firewall issue.

has anyone seen this issue or have any suggestions?

my code is below:

Dim Mailer
Dim str_message, manager_email, Manager_name, email_list
manager_email = ""
manager_name = "Administration"
Set Mailer = Server.CreateObject("Persits.MailSender")
str_message= "Dear User," & vbCRLF & vbCRLF
str_message = str_message + "A new Announcement was posted in the Announcement Page.." & vbCRLF & vbCRLF
str_message = str_message + "Thank you," & vbCRLF & vbCRLF & manager_name
Mailer.From = manager_email
Mailer.FromName = manager_name
Mailer.AddAddress email_list
Mailer.Host = ""
Mailer.IsHTML = True
Mailer.Subject = "New Announcement"
Mailer.Body = str_message
mailer.username = ""
mailer.password = "xxxxxxxxt"
on error resume next
if err <>0 then
response.Write"An error occured: " & err.Description
end if
set Mailer = Nothing

Dream Catchers, Inc
ITIL Training and eLearning
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Posts: 1190
Posted: 11/05/2010, 10:26 AM

witch one is line 47?

Error sound like a Port Blocked.

____________________________ (Free CMS,CRM Developed in CCS)
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Please do backup first
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Posts: 118
Posted: 11/06/2010, 3:03 PM

It turns out the hosting company changed their mail configuration.
Instead of specifying my mail account along with authentication credentials all that is needed
now is = "localhost"

I did find one article on the web with this and it worked. When I wrote to persits they suggested it was a firewall issue.

What would have really helped is to get the hosting company to admit they made a change and inform me about it.

A novel idea would be advance notice so I could proactive select all my programs for change and not have outages and complaints.
Dream Catchers, Inc
ITIL Training and eLearning
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